Call free 0800 019 0063 We are open today between 10am and 8pm
Call free 0800 019 0063 We are open today between 10am and 8pm
Timescales for Cruise Line booking confirmations and paperwork can vary across the different cruise lines but you should receive this within a few days of making your initial booking.
Upon booking your cruise with your dedicated Cruise Expert you will receive a booking confirmation within 48 hours.
In the interests of respecting the environment we operate a paperless service where possible so your booking confirmation will be sent to you via e-mail to the address given to our Cruise Experts at the time of booking.
For those customers who do not have an e-mail address then this will be mailed out to you via Royal Mail and should be received within 5 working days of making your reservation.
Throughout the year particularly in Easter around Cruise Launch and School summer holiday peak period we do experience high booking volumes, so please be aware that there may be delays during this time but we will always aim to have confirmation to you within 7 days of your reservation.
Further to this you will also receive a cruise line invoice and statement within 14 working days of booking and you will receive your tickets around 10 days prior to your departure date.
If you have any queries on this please call our cruise experts on 0800 019 0063 who will be happy to advise you further on any aspect of this.
Service was excellent...julie was very helpful and i left happy with the customer service
Ms Foskett / May 2026
Very good. I had specific requirements re flight times for our trip to Australia as my husband has dementia. Olive was very patient arranging things and going through all the fine details. Prior to my visit to the shop Andy had sourced flights and options available to me. Always happy to return to the Bishop Briggs branch .
Trusted Customer / May 2026
Helpful, nothing too much trouble. Docs e mailed quickly. Great prices. Pleasant professional staff
Trusted Customer / May 2026
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