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Cruise Flight Reservation & Ticketing Team

Ayr | Hybrid | Remote

Location: Ayr/Hybrid
Hours: Full time 
Closing Date: 06 December 2024

Do you have a good grasp of airlines/airfares and love finding a good deal?     

Due to the success of our growing business, we now wish to extend the Cruise Flight Reservation & Ticketing team. This is a full-time position (4 days minimum) based at our Carrick St office in Ayr (hybrid/remote available dependant on experience).     

Job Specifics      

  • Creating and administering new bookings through Galileo      
  • Managing queues - Support the product support team.      
  • Offering a ‘better’ option to the sales agent even if it is not what is asked for. Be the expert.      
  • Proactive search for the business to generate more money on existing bookings. Queue dump’s done monthly to go through bookings at 6 months and at 3 months out.       
  • Offer help to sales in using offline systems.      
  • Maintain professionalism and credibility with airlines sales representatives.       
  • Monthly reports to be run of performance by branch by airline. Look for trends and spot weaknesses and report Head of Operations.      
  • Accuracy & reliability is essential for success of this role. Financial movement report to be kept up to date.      
  • Daily tasks to be divided equally with the rest of the team.  

Competencies Required

  • Some Galileo/Worldspan or alternative GDS experience preferrable, but not essential, as full system training will be given. 
  • Experience in dealing with a wide range of scheduled air enquiries & bookings.       
  • The ability to find alternative carrier/route options if the obvious or most expensive is precluded from being used.      
  • The ability to work under pressure and be able to prioritise a workload commercially and chronologically       
  • An understanding of leisure travel would be a huge asset to the successful candidate.         

Hours  

  • Operational hours currently are Monday – Sunday 9-5.30pm, however there is scope that hours may align in the future with sales team.

To apply to this position please send a copy of your CV to careers@brooklyntravel.com.

Apply Now